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Compose - write efficiently with quality

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Auto Cancel a Scheduled "Send Later" Email if responded to

Hello, Our team is in the operations side of things and would love if we were able to auto cancel a scheduled follow up email upon receipt of a new incoming message. For instance: 1. We send a request for X via email 2. Immediately send a follow u...
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Option to set image in mail to original size.

In replys we often insert screenshots. These are always inserted small and the only way to resize them, is to drag them larger, at the corner of the image. This always results in images, that are not in the correct size. My idea is to add an optio...
about 1 year ago in Composer 0 Backlog

Assign new draft to creator

Our workflow is that we: Press "Compose" The default email address is an email from a shared inbox. It’s configured here: Preferences / Personal / Preferences / Default channel We add participants Then the draft is in the shared inbox and we see t...
about 1 year ago in Assigning / Compose - write efficiently with quality 1 Backlog

Auto-add title/text to pasted links

As an emailer who needs to share lots of links, I would like to be able to paste a link into an email draft and for Front to then offer for me to change the link to the title of the URL. For example, if I was to paste in community.front.com/ideas,...
about 1 year ago in Composer 0 Backlog

Trigger Attachment Too Large Error Earlier

The behavior we see now: a user tries to send an email that is too large (has an attachment too close to the 100MB limit to send for O365) and when she hits send, then she gets the error after it tries. Behavior we'd like (which mimics Outlook): F...
about 1 year ago in Attachments 0 Backlog

Notes / instructions for templates

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...
about 1 year ago in Message templates 0 Backlog

Reusable components for templates

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.
about 1 year ago in Message templates 0 Backlog

More detailed sending information about previous emails in email quote like Outlook

the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Drag & drop attachments from Front emails on Mac

Currently, it's impossible to drag&drop attachments from Front to external applications (such as Google Chrome, Drive etc.) on Mac. It is possible on PC but not on Mac. This is a huge productivity killer and therefore will make a very big impa...
about 1 year ago in Attachments 0 Backlog

Toggle Message Quote - Keep In Same Location

At the moment, to expand the quoted text / history below, the three dots move to the bottom of the email chain to be able to collapse it again... I'd love for that to just stay where it is after I expand the quoted text so I can collpase it withou...
about 1 year ago in Composer 0 Backlog