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Collaborate - work together seamlessly

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Allow admins to convert private inbox to shared inbox (vice versa)

Users often request Support to make individual inboxes a shared inbox (or vice versa). Having a feature that would allow them to do this on their end would be great to help promote shared inbox adoption and collaboration, without losing email hist...
over 1 year ago in Collaborate - work together seamlessly / Core Product Experience 0 Backlog

Start Conversations as Comments

It would be helpful to be able to start a new conversation as just a comment regarding a contact without it having to start as an email. For example - an internal meeting is held where specific to-dos regarding a customer are identified. It would ...
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Ability to remove shared drafts from my view

No description provided
about 2 years ago in Shared drafts 1 Backlog

Add activity in-line when email has automatically Smart Merged

Our team has very long and complex correspondence day to day and it does become difficult at times to realize at what point an email has been smart merged. It would be ideal if this was highlighted at point of merge in the email or at the latest u...
over 1 year ago in Merge / privacy leaks / threading 0 Backlog

Excel file preview instead of download

Sometimes we only need to view details thus having a preview option like Outlook has will help lessen the auto-downloading of excel files.
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Disable smart merge for individual inboxes

No description provided
almost 2 years ago in Merge / privacy leaks / threading 0 Backlog

See sent messages in delegated inbox

No description provided
over 3 years ago in Delegated inboxes 0 Backlog

Improved paste handling in comments

For example, it would be super useful to be able to select, copy and paste excel data into the comments, instead of having to screen capture data and paste it as an image
about 1 year ago in Comments / @ mentions 0 Backlog

Remove email participants if they're removed from the conversation on subsequent replies

When working in Shared Inboxes, there are times when an external email participant may remove other recipients and send only to specific people. However, in Front, everyone still sees this if they were included on the original email. It's caused a...
about 1 year ago in Merge / privacy leaks / threading 1 Backlog

Separate Internal Comments From Email Thread

We would like a view that separates the internal chat comments from the email threads, a view to partition the two separately. Right now we have chats between internal users intertwined within the email thread and it looks cumbersome. Our ag...
about 1 year ago in Comments / @ mentions 0 Backlog