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Collaborate - work together seamlessly

Showing 52 of 1518

Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
5 months ago in Comments / @ mentions 3 Backlog

Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...

Dedupe rule notifications when inbox is delegated

I am receiving multiple notifications to my phone when rules are triggered as a delegate of another account. The same notification, 2x. Just because I'm a delegate of another account or accounts shouldn't mean I need to receive a duplicate notific...
11 months ago in Delegated inboxes / Notifications 0 Backlog

Quote comment support on mobile

No description provided
11 months ago in Comments / @ mentions / Mobile 0 Backlog

Allow admins to convert private inbox to shared inbox (vice versa)

Users often request Support to make individual inboxes a shared inbox (or vice versa). Having a feature that would allow them to do this on their end would be great to help promote shared inbox adoption and collaboration, without losing email hist...

Ability to create rules for an inbox delegated to me

Currently, you cannot create rules on a delegated inbox if not an admin. This is because the conversations live in a namespace you do not own.
over 3 years ago in Delegated inboxes 0 Backlog

Start Conversations as Comments

It would be helpful to be able to start a new conversation as just a comment regarding a contact without it having to start as an email. For example - an internal meeting is held where specific to-dos regarding a customer are identified. It would ...
about 1 year ago in Collaborate - work together seamlessly 0 Backlog

Add task management / checkboxes in commenting area

No description provided
almost 3 years ago in Comments / @ mentions 0 Backlog

Add activity in-line when email has automatically Smart Merged

Our team has very long and complex correspondence day to day and it does become difficult at times to realize at what point an email has been smart merged. It would be ideal if this was highlighted at point of merge in the email or at the latest u...
over 1 year ago in Merge / privacy leaks / threading 0 Backlog

Ability to remove shared drafts from my view

No description provided
almost 2 years ago in Shared drafts 1 Backlog