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Core Product Experience

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Print or PDF entire conversation including comments

Teams that deal with sensitive content that may be subject to audit are looking for a way to take a snapshot of all content (emails/comments) on a conversation so they can store it elsewhere.
about 1 year ago in Printing 0 Backlog

Redact certain PPI in chat/email

Looking for the ability to reduce to last 4 digits or hide credit card numbers if a client sends one in chat or email.
3 months ago in Other (CPX) 0 Backlog

Hide inbox from the Move to dropdown

Our instance is growing, and we have more and more inboxes. Some of these inboxes should never have anything moved into them. Other inboxes would be great to limit only to users who have access to the inbox. Would be great if we could provision pe...
9 months ago in Collaborate - work together seamlessly 0 Backlog

Warn users when emailing outside of domain

Have a warning banner appear alerting sender from sending a message when emailing an external email domain. Much like this gmail functionality: https://support.google.com/a/answer/7380041?hl=en
7 months ago in Compliance & security / Core Product Experience 0 Backlog

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule. Some companies wish to leverage the unsubscribe feature for teammates when they're away for vacation o...
10 months ago in Mute / subscribe 0 Backlog

Ability to select multiple attachments

Ability to select multiple files at once when attaching to an email
over 1 year ago in Core Product Experience 1 Backlog

Sending voice messages in discussions and comments

No description provided
11 months ago in Comments / @ mentions / Internal discussions 1 Backlog

Ability to recall an email

Ability to cancel & retrieve an email after sending
over 3 years ago in Message headers / metadata 0 Backlog

Keyboard shortcut: select all (Ctrl+A) in the Spam & Trash folder to mass delete

Today, we are unable to use the select all shortcut in the spam folder, which makes mass deletion of spam messages difficult.
about 1 year ago in Core Product Experience / Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically

To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is ...
over 1 year ago in Collaborate - work together seamlessly 1 Backlog