To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is in your Team Inbox, as opposed to alphabetically (which is the current state).
It's just quicker and prevents more misclicking if the ones closest to the top in that list are the ones who you work with most, instead of just in alphabetical order.
Would love for some improvements to this list! Often I have people suggested who have never been assigned a conversation within that inbox and have to manually type the full name of someone to find them