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Created by Guest
Created on Jan 27, 2023

Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically

To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is in your Team Inbox, as opposed to alphabetically (which is the current state).

It's just quicker and prevents more misclicking if the ones closest to the top in that list are the ones who you work with most, instead of just in alphabetical order.

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  • Guest
    May 24, 2024

    Would love for some improvements to this list! Often I have people suggested who have never been assigned a conversation within that inbox and have to manually type the full name of someone to find them