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Core Product Experience

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Ability to recall an email

Ability to cancel & retrieve an email after sending
over 4 years ago in Message headers / metadata 2 Backlog

Ticket IDs visible in conversation/ticket list

The ability to see ticket IDs at the top of P2 without the need to click on the message.
4 months ago in Ticketing 0 Backlog

Ability to "mark conversations as distinct" so that option to merge disappears?

It would be great to have a way to "mark conversations as distinct" or "keep separate" so that the option to merge disappears at the bottom of the conversation (if it's appearing to being with). We've noticed use cases where we need to keep conver...
over 2 years ago in Merge / privacy leaks / threading 0 Backlog

The ability to pin an email at the top of an inbox

The ability to pin an email at the top of an inbox, similar to how you can "pin" an @mention comment. We have an employee working around this and snoozing an important email for a couple of minutes, so it appears at the top of his inbox. This can ...
over 2 years ago in Core Product Experience 5 Backlog

Merge conversations with mixed types (eg. email and Front forms)

Unfortunately, there isn't currently a way to merge conversations when one is started as a form submission, and the other was started via email. The conversations have different "types" and are not compatible for merge, and we'd like to be able ...
over 2 years ago in Core Product Experience 3 Backlog

Message templates for comments

Be able to create message templates for comments the way you can for emails today.
almost 4 years ago in Comments / @ mentions 5 Backlog

Add native task management / to-do's function

Please consider adding a native To-do function based on David Allen's Getting Things Done workflow. The integrations in Front do not allow for prioritizing today, and we resort to going to Asana or ToDoist directly, which is not convenient.
over 2 years ago in Core Product Experience 2 Backlog

Taskbar icon to turn gold (or other color) when a new email comes in

Like Outlook, it'd be nice if (when a new email came in) not only would the Front have the number counter on the taskbar icon increase, but also if the icon turned a different color. Outlook turns the icon gold when a new email arrives so you can ...
over 1 year ago in Core Product Experience / Counters 0 Backlog

Display optional calendar invitees as optional on the calendar event

Like in Outlook or Gmail, make Front calendar invites show who's required/optional on calendar invites.
over 2 years ago in Calendar View 0 Backlog

Calendar Color Labels in Front Calendar

Similar to Google Calendar, the ability to label specific colors within the Calendar.
5 months ago in Core Product Experience / Schedule - manage your calendar 0 Backlog