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Core Product Experience

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Allow additional URL schemes

The composer does not allow the use of uncommon URL schemes in hyperlinks, and does not automatically linkify URLs using uncommon URL schemes. Also, links in incoming messages that use uncommon URL schemes are silently blocked. They still appear t...
over 1 year ago in Core Product Experience 0 Backlog

Capability to zoom on a message by percentage (i.e. +110%, +120%)

For people who don't have a perfect view, it's very convenient to be able to zoom like on Outlook -> with Mouse Scroll + or Mouse Scroll -
over 1 year ago in Core Product Experience 0 Backlog

Exclude mail count for selected boxes

Turn off mail counters for certain mail boxes to better keep track of clients activity. Other mail boxes are for internal team use.
over 1 year ago in Core Product Experience 0 Backlog

Split 'Shared With Me' Inbox into subscribed conversations and @mentioned conversations

It would be great if I could split my shared with me inbox into two categories:1. The threads where I am mentioned in the comments (these typically require immediate attention) 2. The threads where I am a subscriber but I am not mentioned. Nice to...
over 1 year ago in P3 display 0 Backlog

Filter/restrict templates by channel

Can you filter templates by channel? We're a marketing company that runs newsletter campaigns for our customer portfolio. We leverage a single master inbox, and divide the categorization of communications into separate inboxes. Since there may be ...
over 1 year ago in Core Product Experience 0 Backlog

Custom variable for due dates

It would be nice to send a task to a client and have the dates due already populated using a variable within an email template. For example, "Please complete this by {{date.2 calendardays}}"
over 1 year ago in Custom fields (smart rules) / Message templates 0 Backlog

Tab Through to Dynamic Message Template Fields

I'd love to have to have the ability to tab through/to fields we need to upate with each email in message templates. Like custom fields that a user can open an email, insert the template, and then tab through to insert the data pertinent to that e...
over 1 year ago in Composer / Message templates 0 Backlog

Display "Send Later" Timestamp

Is there a way to see more detailed information when I set a message to "Send Later". I use this feature to set up timed delivery of announcements and reminders. It's not unusual for me to have 4 or 5 messages in the "Drafts" box about the same to...
over 1 year ago in Core Product Experience 0 Backlog

Message-based view option for conversation list

Request for a setting to display each email in the inbox as opposed to display by conversation/thread. If my customer sends multiple emails before I reply, I tend to lose track and forget to reply one of those emails.
over 1 year ago in Core Product Experience 0 Backlog

Ability to archive a conversation in a shared inbox for a single user, rather than the team

Option to archive a conversation from a team inbox for just one user instead of the entire team
over 1 year ago in Core Product Experience 0 Backlog