Core Product Experience
Sort by:
Trending
Status:
Backlog
Showing 600
1
VOTE
Customizable Options for "Advance Notice" — Scheduling Links
For the "Edit scheduling links" feature, we should have the ability to edit the options available for the "Advance Notice" dropdown/picklist. For example, I think that "18 hours" or "20 hours" is a big omission. Let's say I work 9AM-5PM and a clie...
0
Backlog
1
VOTE
1
VOTE
Ability to sync all messages to sender/recipient similar to Twilio/SMS channels
When you hit compose and create a new message it would be preferred if a setting existed that would automatically thread message to an existing thread if the sender/recipient is the same. Currently Front will always create a new conversation when ...
0
Backlog
1
VOTE
Use our company logo as the image when there are no emails in inbox instead of default image
This is just an aesthetic change but I believe it would make the tool look much more professional & "designed" for the company/team using it if they saw the logo there instead of the default cartoon
0
Backlog
1
VOTE
1
VOTE
1
VOTE
When a team member 'takes over' a draft, keep the signature the same as the original owner's and not the new editor's
When another member of our team 'takes over' a draft, the signature automatically changes to that team members signature. We review a lot of emails internally and make changes accordingly however the reviewer isn't necessarily the person sending t...
0
Backlog
1
VOTE
Add the comments section to an external window of any email (composed or existing)
It would benefit our entire company as we use the comments section for notes to ourselves and others. Also, it would make the comments section cohesive across the board regardless what window you are in while using Front. Attached is a screenshot ...
0
Backlog
1
VOTE
1
VOTE
Dynamic variable for time-of-day greeting
Sometimes you don't have the customer's name, and you need something more formal than hi or hello. Or perhaps you have the customer's name, but you just want to be more formal than hello [name]. That's why we would like to see a message variable f...
0
Backlog