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Core Product Experience

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Nest inboxes similar to Tags

Nest inboxes similar to Tags gives the end user the ability to group together their shared inboxes, reduce clutter and increase efficiency with grouping. In our example we have many shared inboxes for one department and would benefit from reducing...
about 1 year ago in Triage - get to inbox 0 0 Backlog

Keyboard shortcut: open and close extended window (double-clicking on an email)

No description provided
over 2 years ago in Core Product Experience / Keyboard shortcuts 0 Backlog

Auto-add title/text to pasted links

As an emailer who needs to share lots of links, I would like to be able to paste a link into an email draft and for Front to then offer for me to change the link to the title of the URL. For example, if I was to paste in community.front.com/ideas,...
over 1 year ago in Composer 0 Backlog

Trigger Attachment Too Large Error Earlier

The behavior we see now: a user tries to send an email that is too large (has an attachment too close to the 100MB limit to send for O365) and when she hits send, then she gets the error after it tries. Behavior we'd like (which mimics Outlook): F...
over 1 year ago in Attachments 0 Backlog

Notes / instructions for templates

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...
over 1 year ago in Message templates 0 Backlog

Shut off apple watch notification for emails

Currently there is no way to stop getting email notifications on apple watches. Can we please get an option to shut them off somehow
over 1 year ago in Notifications 1 Backlog

One Click to Remove It From My Inbox

I want to be able to click one button to Archive/Unassign/Unsubscribe from a convo. We use SMS a lot and all out of the same threads. Getting these convos out of our "my inbox" is a multi-faceted headache. We made a rule to link together "archive"...
over 1 year ago in Triage - get to inbox 0 0 Backlog

When a calendar is selected and a new calendar event is created, automatically have the selected calendar as the organizer

No description provided
over 1 year ago in Calendar View 1 Backlog

Improved paste handling in comments

For example, it would be super useful to be able to select, copy and paste excel data into the comments, instead of having to screen capture data and paste it as an image
over 1 year ago in Comments / @ mentions 0 Backlog

Collapse messages on phone

In phone app (android) I can only expand messages but they can not be collapsed after.
over 1 year ago in Core Product Experience / Mobile 0 Backlog