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Core Product Experience

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"Don't remind me again" for messages I need to forward and not @ people in

There are many points when by policy I am required to forward a message and copy in the relevant team. I know I can @ my teammates in Front, it's a great feature, and I use it often. I don't need to be reminded about it anymore, I haven't forgotte...
8 months ago in Core Product Experience 0 Backlog

Side bar Organization

It would be nice to be able to be able to customize having shared inboxes on top and assigned conversations below.
over 1 year ago in Core Product Experience / P1 navigation - left pane 0 Backlog

Make P2 time format a personal preference

In P2, teammates can toggle the time format between time of last activity and time since last activity. Toggling is done by simply clicking on the time. Since it is easy to mis-click on the time, the format can easily change. If we move this setti...
over 1 year ago in Settings 0 Backlog

offer a create new conversation button from a conversation

sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...
8 months ago in Compose - write efficiently with quality 0 Backlog

Merge Dialpad SMS conversations into Dialpad voice conversations with same contact

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
8 months ago in Core Product Experience / Existing integrations 0 Backlog

Ability to customize the booking notifications sent to clients when they book a time using scheduling link

It would be helpful to be able to configure/customize the email notification body text to be the same for any booking that occurs using a particular scheduling link (the booking notification sent to a client who books using the link).
8 months ago in Scheduling Links 3 Backlog

Allow admins to convert private inbox to shared inbox (vice versa)

Users often request Support to make individual inboxes a shared inbox (or vice versa). Having a feature that would allow them to do this on their end would be great to help promote shared inbox adoption and collaboration, without losing email hist...
over 1 year ago in Collaborate - work together seamlessly / Core Product Experience 0 Backlog

Allow Email Signatures for Calendar Event

Allow the use of Email signatures that can be used for standard emails to be addable to the email body when creating a calendar event. At the moment you have to type in a "Kind Regards..." manual. This looks unprofessional.
8 months ago in Create New Event / Signatures 0 Backlog

Signature for SMS messages

No description provided
over 3 years ago in Composer 1 Backlog

Add mailbox setting option to order the conversations/emails above the thread w/preview pane below

This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
9 months ago in Other (CPX) 1 Backlog