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Core Product Experience

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Linked Conversations support for Discussions

Managers may have an internal discussion about a task list pertaining to an email conversation. Rather than add the task list to the comments of the email conversation, they'd like to create a separate discussion for the task list and link that di...
10 months ago in Core Product Experience / Linked conversations 0 Backlog

Auto Redact Credit Card Information

Customers sometimes send in their complete credit card number, putting themselves and our company at risk for fraud. I have worked with other platforms that auto redact this information prior to the email getting into the inbox.
10 months ago in Core Product Experience 0 Backlog

Improve handling of Forms as a channel, improve form field management

No description provided
10 months ago in Core Product Experience 0 Backlog

Hide my auto-responder messages from conversation threads

No description provided
over 3 years ago in P3 display 1 Backlog

Granular setting to only show calendar notifications

Notification setting that only allows calendar notifications and mutes all other types of notifications
over 1 year ago in Notifications 0 Backlog

Ability to bring high priority inboxes to the top of the sidebar

Give people more flexibility to reorder inboxes to ensure high priority inboxes are not lost at the bottom of their sidebar or below the fold.
over 1 year ago in P1 navigation - left pane 0 Backlog

Tags on calendar events

Ability to add tags to events on the calendar.
about 2 years ago in Managing/Updating Events 0 Backlog

Ability to directly auto assign to the replying teammate on a conversation that already has an assigned teammate.

It would be great to have a setting in the team inbox to be able to auto shift assignee to the individual who replies back within the a conversation that has someone already assigned to it. This would allow our teammates to quickly reply and not h...
over 1 year ago in Assigning 0 Backlog

Keep 1 pinned comment in the email view at all times

When you make a new comment, it shows on the email "feed" (the section between the opened email and the left sidebar where all the emails are), but when someone replies, the comment disappears from the "feed". You can still find it if you open the...
almost 2 years ago in Core Product Experience 1 Backlog

Ability to set calendar location as remote or in the office

No description provided
about 2 years ago in Calendar View 0 Backlog