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Core Product Experience

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Default to last signature in email thread

Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...
about 2 years ago in Core Product Experience / Signatures 0 Backlog

Use AI to create dynamic message templates from a base template.

A lot of times in Customer Support scenarios we have to send the same message template to the same customer which isn't ideal. I think it would be really cool if a customer could input a base for a template and then AI could sent out the same mess...
about 1 year ago in Message templates 0 Backlog

Keyboard shortcut: backspace for archiving a conversation

No description provided
about 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

Mobile Calendar - See more than 3 days

No description provided
over 1 year ago in Schedule - manage your calendar 0 Backlog

Keyboard shortcut: handle attachments

It would be great if it was possible to add an attachment with a keyboard shortcut.
about 2 years ago in Attachments / Keyboard shortcuts 1 Backlog

Better alerting when an email fails to send.

When an email fails to send because of a suppressed or incorrect email, an emailed alert should accompany this. I'm finding the small note in the comment section of the message isn't helpful when using Send & Archive.
about 2 years ago in P3 display / Triage - get to inbox 0 0 Backlog

Add Read Receipts to Emails

Read receipts are required for some parts of our projects. The "Seen" function that does not list who exactly it was seen by, does not help us. It would be a great function if we could see exactly who read the email, and what date and time. Or eve...
about 2 years ago in Other (CPX) 0 Backlog

Pin tag for a teammate after it has been created (not just during creation)

Ability to pin tags from the Edit flow for a tag
over 2 years ago in P1 navigation - left pane 0 Backlog

Scheduling - round robin assignment of invites

No description provided
over 4 years ago in Scheduling Links 0 Backlog

Age order of emails customised

It would be good to have emails ordered oldest to newest in the inbox, but then newest to oldest in the archived section, for example. At the moment, you need to choose either oldest to newest or newest to oldest for ALL areas of the individual in...
over 1 year ago in Navigate - find your work 0 Backlog