Core Product Experience

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[granularity] Customizable context for AI summaries

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...

11 months ago in AI / AI summary / Core Product Experience 0 Backlog

3 VOTE

Internal Email Quick Response/Suggested Response

no longer a need to say “Thank you” or acknowledge e-mails internally. Give a “Thumbs-up”, a “heart” or other emojis on an e-mail by clicking the below button. Or Front suggest a response to choose from. It is similar to Teams

over 1 year ago in Compose - write efficiently with quality 0 Backlog

1 VOTE

Having the ability to insert link from composer in Facebook channels

We don't have the ability to insert links from composer in Facebook channels in the same way we have for email. This necessitates customers to add long hyperlinks in their responses with no way to shorten them

6 months ago in Composer 0 Backlog

4 VOTE

Keyboard shortcut: backspace for archiving a conversation

No description provided

almost 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

6 VOTE

Undo/redo buttons in the composer

No description provided

almost 3 years ago in Composer 0 Backlog

4 VOTE

Keyboard shortcut: handle attachments

It would be great if it was possible to add an attachment with a keyboard shortcut.

almost 2 years ago in Attachments / Keyboard shortcuts 1 Backlog

4 VOTE

Ability to add href sms link to signature

I wanted to be able to create clickable links in my signature. Was able to create a telephone link <a href="tel:+1xxxxxxxxxx" rel="noopener noreferrer">Call</a>, but not a link for sms <a href="sms:+1xxxxxxxxxx" rel="noopener norefe...

almost 2 years ago in Signatures 0 Backlog

8 VOTE

Hide my auto-responder messages from conversation threads

No description provided

almost 4 years ago in P3 display 1 Backlog

4 VOTE

Add Read Receipts to Emails

Read receipts are required for some parts of our projects. The "Seen" function that does not list who exactly it was seen by, does not help us. It would be a great function if we could see exactly who read the email, and what date and time. Or eve...

almost 2 years ago in Other (CPX) 0 Backlog

1 VOTE

Modify or Disable '/' Template Shortcut

Many companies or organisations use external software that is reliant on character shortcuts, such as '/'. This can conflict with Front's own built-in '/' shortcut for Templates. Allowing modification of this character or the option to disable thi...

6 months ago in Composer 0 Backlog

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