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Core Product Experience

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Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
over 2 years ago in Attachments / Existing integrations 0 Backlog

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.
over 2 years ago in Compose - write efficiently with quality 3 Backlog

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether
over 2 years ago in Tags 0 Backlog

Ability to adjust email headers

It would be very useful to be able to add headers to messages sent via a custom SMTP server.
about 4 years ago in Message headers / metadata 4 Backlog

Define visibility order for tags

No description provided
over 4 years ago in Core Product Experience 0 Backlog

Add ability to disable autocorrect emojis

Front has a feature that autocorrects certain punctuation to emojis. I would like the ability to disable this feature. I frequently use certain URLs and file paths which autocorrect to emojis. Which, as you can imagine, I don't want to happen. Ple...
over 1 year ago in Core Product Experience 1 Backlog

Split calendar view (as Outlook)

Have different calendar to see others availability instead of having all in one --> unreadable
about 2 years ago in Calendar View 0 Backlog

More detailed sending information about previous emails in email quote like Outlook

the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
about 2 years ago in Compose - write efficiently with quality 0 Backlog

Sort conversation list by received/imported timestamp rather than sent timestamp

Front today displays conversations in order of when they were sent, not received or imported in the product. This is a suggestion to offer sorting by received timestamp instead of sent.
over 2 years ago in P2 display - conversation list 0 Backlog

Disable dynamic variables within composer

Remove '{{ }}' function from the composer so it can be used in the email body
almost 3 years ago in Message templates 1 Backlog