Core Product Experience

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Option to stop automated responses from updating conversation timestamps

I am looking to request an option to prevent automated responses (such as templates that are sent by a rule after a period of no response) from updating the conversation timestamp so that we can accurately measure how long it has been since a conv...

11 months ago in Insights / P3 display 0 Backlog

1 VOTE

To have a send and unsubscribe option in addition to send and archive or send and snooze.

No description provided

3 months ago in Core Product Experience 0 Backlog

4 VOTE

Dictate email text

Typing emails is laborious and time consuming, would be a great time saver if this was implimented

11 months ago in Composer 1 Backlog

1 VOTE

Taskbar icon to turn gold (or other color) when a new email comes in

Like Outlook, it'd be nice if (when a new email came in) not only would the Front have the number counter on the taskbar icon increase, but also if the icon turned a different color. Outlook turns the icon gold when a new email arrives so you can ...

3 months ago in Core Product Experience / Counters 0 Backlog

1 VOTE

Different Internal & External Names

Have different Internal and External Seat Names, that way when we send emails, clients always see it's from Tenet Support, but when we need to review which agents send a message, we have separate INternal names, so we can tell.

3 months ago in Core Product Experience 0 Backlog

1 VOTE

Add a forward button next to the reply button so it's more easily accessible

No description provided

3 months ago in Core Product Experience 0 Backlog

1 VOTE

Allow the ability to toggle off image links upon hover

When one hovers over images in emails, the standard functionality is to show the image link very large and clear. However, image links with many UTMs and/or long URLs often take up way too much space and can affect the browsing experience of the e...

3 months ago in Core Product Experience 0 Backlog

2 VOTE

Being able to use Hyperlink for folders on same server

In outlook if i had to send a colleague the path to a specific folder I could just use an Hyperlink over any type of text and use the path as the link They could click on that path and get redirected automatically. In front it works with URLs but ...

6 months ago in Composer 0 Backlog

13 VOTE

Ability to edit all events in a recurring series, instead of just one event

No description provided

almost 3 years ago in Managing/Updating Events 0 Backlog

6 VOTE

Basic support for writing code in composer

No description provided

over 1 year ago in Composer 1 Backlog

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