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Core Product Experience

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Ability to set "Session Idle Timeout" at Team and Individual User level

Currently the "Session idle timeout" function can only be applied at a company level; we have different employees with different roles and different times they should/shouldn't be getting assigned emails (i.e. some all the time, some should stop b...
almost 2 years ago in Core Product Experience / Other (CPX) 1 Backlog

Setting to automatically "Expand All" messages

A setting that will automatically Expand All or Alert the reader so our team can see previous messages in a conversation.
almost 2 years ago in Core Product Experience 0 Backlog

Ability to edit all events in a recurring series, instead of just one event

No description provided
over 3 years ago in Managing/Updating Events 0 Backlog

Automatically Archive Calendar Invite after RSVP

When a calendar invite is acknowledged (Yes, Maybe, No), automate archiving of email (or create a prompt for that action)
almost 2 years ago in Cal/scheduling efficiency 0 Backlog

Add ability to disable autocorrect emojis

Front has a feature that autocorrects certain punctuation to emojis. I would like the ability to disable this feature. I frequently use certain URLs and file paths which autocorrect to emojis. Which, as you can imagine, I don't want to happen. Ple...
11 months ago in Core Product Experience 1 Backlog

Dynamic variables for dates in message templates

Ability to use variables like {{today.date}} in message templates.
almost 4 years ago in Message templates 1 Backlog

Customize sound (volume and type) of notification

No description provided
over 3 years ago in Desktop / Live Chat / Notifications 0 Backlog

OOO/Vacation auto-response or indicator for @ mentions

Can you guys added some kind of auto response for @ chats. Kind of like an auto response or redirect if someone @ chats you while you are on vacation, OOO, etc. Yes when you try to @ chat the person it does show if they are online or not. But real...
over 1 year ago in Core Product Experience 1 Backlog

Redact certain PPI in chat/email

Looking for the ability to reduce to last 4 digits or hide credit card numbers if a client sends one in chat or email.
8 months ago in Other (CPX) 0 Backlog

Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
over 1 year ago in Composer 3 Backlog