Existing integrations

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Allow Slack channels to be named during channel setup

This is about an update you made to the Front integration, and more precisely, about the Slack integration to Front. We are spending so much time and steps now. It's very inconvenient as we use the integration a lot for our clients' channel. Befor...

about 1 year ago in Admin Experience / Existing integrations 2 Backlog

1 VOTE

Merge Dialpad SMS conversations into Dialpad voice conversations with same contact

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.

7 months ago in Core Product Experience / Existing integrations 0 Backlog

1 VOTE

Order Hubspot Deals from newest to oldest

Currently the Hubspot<>Front pluggin orders deals from oldest-newest. For customers that have been with us awhile or frequent customers, we have to scroll a very long time to get to the deals that matter. This creates a pain point in our wor...

7 months ago in Existing integrations 0 Backlog

1 VOTE

Add Attachment from Google Drive (Shared Inboxes)

In addition to My Drive, Shared with Me & Upload can we add the ability to see Shared Drives folders and files.

7 months ago in Existing integrations 0 Backlog

4 VOTE

Jira - customize status changes and their impact on conversations

No description provided

over 2 years ago in Existing integrations 2 Backlog

2 VOTE

Configure Instagram to log DMs & Comments into separate inboxes

We have recently been posting more clips from our podcast on our IG which has been helpful to drive engagement with more comments. However, our Front IG integration/inbox is now very busy with comments. It would be ideal to have the comments and D...

about 1 year ago in Existing integrations 3 Backlog

1 VOTE

Mention or tag users in social media posts

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...

8 months ago in Existing integrations 0 Backlog

1 VOTE

HubSpot integration supports creating/editing Tickets

Get the possibilities to create a ticket through the Hubspot plugin

8 months ago in Existing integrations 0 Backlog

2 VOTE

Instagram channel — support group DMs

No description provided

over 1 year ago in Existing integrations 0 Backlog

1 VOTE

Salesforce CRM Sync - Ability to pause sync

Conversation with 1Password: https://front.frontapp.com/open/cnv_g26u81v?key=y8gnIViExQSIiBqOCwVNbfGv71w3skhQ

9 months ago in Existing integrations / Other (Contacts) 0 Backlog

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