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Core API

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Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
about 1 year ago in Core API 0 Backlog

Api access to teammate status

the green, orange and red dot should be accessible via the api on the teammate object
about 1 year ago in Core API 2 Backlog

Merge conversation using API

No description provided
about 1 year ago in Core API 0 Backlog

Associate tags to a specific inbox via API

Hello, One of our Business Cases at White Bird is to isolate tags between inboxes of a same Team. Right now, our only way of ensuring this system works and there's no permeability between tags and inboxes is to manually assign each tag to the corr...
about 1 year ago in Core API 0 Backlog

Fetch messages by a common Outlook ID using Core API

Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
over 1 year ago in Core API 0 Backlog

Light body message in Core API alongside the body message in Message endpoint

Display only the message received without any quoted content or former message
over 1 year ago in Core API 0 Backlog

List conversation recipients endpoint

Per this answer the only way to retrieve all of the recipients of a conversation is to iterate through all messages in the conversation and manually pull out - and de-duplicate - the recipients from each message. This is both unnecessarily complic...
over 1 year ago in Core API 0 Backlog

search contacts in the API using the email

add a parameter in the contact list request to search with the emails
over 1 year ago in Core API 2 Backlog

API - improve channel fetching (pagination and search)

Paginate GET /channels results, and enable filtering by type
over 1 year ago in Core API 0 Backlog

Drafts API: Drop requirement for supplying channel_id

Right now Front requires a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
over 1 year ago in Core API 0 Backlog