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Salesforce CRM Sync - Custom sync schedule
Customer: "We want to run the syncs post office hours and not during work hours. The reason is that the Front syncs might impact the performance of Salesforce during the day and as Salesforce is our source of truth for a number of other tools, it ...
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Backlog
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Dynamic Objects: Extract text from the linked external URL/website for the title of the dynamic object
Dynamic objects are great, but it would be AMAZING if it were possible to have dynamic objects have a dynamic variable option to pull text from the linked external URL/website as the title of the dynamic variable. Currently, for URLs, we can use t...
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Backlog
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Use dynamic objects in message templates
Front users will soon be able to populate their message templates with information from their dynamic objects. Quickly compose messages with important information such as order status, shipment ETA, reservation date, and more without needing to ma...
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Planned
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Allow more raw data to be pulled from the messages endpoint
Currently only conversations can be pulled, and then messages to that specific conversation id. All messages can be pulled via analytics endpoint, but this is restrictive in nature. Instead it would be great to query the endpoint directly for all ...
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Backlog
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VOTE
Display Conversations in Third Party Tools
A customer has requested the ability to display full conversation threads in a third-party tool. Their tool stores information about their products, orders, shipments, etc. and supports iframes, so ideally, we would provide a link to the conversat...
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Backlog