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Gitbook integration

https://www.gitbook.com/
over 2 years ago in New integration requests 3 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 2 years ago in New integration requests 0 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
almost 3 years ago in Developer Platform 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
about 3 years ago in Existing integrations 1 Backlog

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183
about 4 years ago in New integration requests 0 Backlog

[API] AI Summary of a conversation is available via the API

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature
about 1 year ago in AI / AI summary / Core API 1 Backlog

Highway Custom Plug In

Clients want to flag certain emails in Highway through a plug-in in Front. This is a similar feature in outlook. This is typically a security risk/requirement that logistics customers may have.
over 1 year ago in New integration requests 0 Backlog

Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
over 1 year ago in Existing integrations 0 Backlog

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.
almost 2 years ago in Developer Platform 1 Backlog

Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
about 2 years ago in Attachments / Existing integrations 0 Backlog