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Tango workflows integration for Knowledge Base

Tango makes it insanely easy to create interactive walkthroughs in seconds. Using it to create SOP walkthroughs of daily tasks on the computer to make it easy for anyone to just jump in and easily figure anything out. It already integrates with ot...
about 1 year ago in Knowledge Base / New integration requests 2 Backlog

Expose phishing information through the API

Allow users to see whether a conversation has been marked as phishing when fetching it via the API
almost 2 years ago in Core API 0 Backlog

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
almost 2 years ago in Existing integrations 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
almost 2 years ago in New integration requests 0 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
over 2 years ago in Developer Platform 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
over 2 years ago in Existing integrations 1 Backlog

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183
over 3 years ago in New integration requests 0 Backlog

[API] AI Summary of a conversation is available via the API

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature
10 months ago in AI / AI summary / Core API 1 Backlog

Dynamic Objects - Send custom headers

I'm building a Dynamic Object to fetch data from an API. The API returns XML data by default, but will return JSON when the API request contains an Accept: application/json header. Can you introduce the ability for me to send custom request header...
about 1 year ago in Dynamic objects 0 Backlog

Bring Slack reactions over to Front messages

Would be great to see Slack reactions in Front, since so many people use reactions to acknowledge messages, and even to mark things as done, or something similar. If possible, allow for reactions in Front, as well, that can be shown in Slack.
over 1 year ago in Developer Platform 0 Backlog