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8x8 integration

Front integration with VOIP provider 8x8.
10 months ago in New integration requests 0 Backlog

Totango integration

No description provided
over 1 year ago in New integration requests 0 Backlog

TikTok channel integration

No description provided
over 2 years ago in New integration requests 0 Backlog

TrustPilot integration

No description provided
over 2 years ago in New integration requests 0 Backlog

API method to permanently delete conversations

No description provided
over 2 years ago in Resources 0 Backlog

Access Contact -> Account via Plugin SDK

As a developer, I'm building a plugin application with the Plugin SDK. It would be helpful to access the Account record for the Contact(s) included in a conversation directly in the payload provided by the plugin SDK, rather than being required to...
about 16 hours ago in SDK 0

Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
13 days ago in Existing integrations 0 Backlog

CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)
16 days ago in Contacts / Existing integrations 0 Backlog

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed
2 months ago in Core API 1 Backlog

Asana Integration Option to Suppress Reopen on Task Completion

For some workflows, it is more desirable to keep conversations closed after task completion.
2 months ago in Existing integrations 0 Backlog