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Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
over 2 years ago in Existing integrations 1 Backlog

Add a conversation's custom fields to the front app context api

Currently the WebViewSingleConversationContext context type does not include the conversation's custom fields. This would be helpful information to get initially to find ids for looking up information from other platform apis without having to do ...
over 2 years ago in Developer Platform 0 Backlog

Attaching dropbox in comments or discussions

We love the ability to "attach" a link from Dropbox but it would be even better if that were an option in comments or discussions. We only get the option in an email. Is this something that can be added as future updates are worked on and implemen...
over 2 years ago in New integration requests 0 Backlog

Dialpad SMS - Hyperlink in message templates

It would be helpful to keep hyperlinks in message templates when switching to the Dialpad Channel. At the moment hyperlinks and survey's don't work.
over 2 years ago in Existing integrations / Message templates 0 Backlog

Button Actions in Conversations Similar to Slack

similar to slack, it would be great if there was the ability to create buttons and interactions inside of threads. For example, if there are updates from external systems that took place and users could take actions inside of conversations instead...
over 2 years ago in Core Product Experience / Developer Platform 0 Backlog

Light body message in Core API alongside the body message in Message endpoint

Display only the message received without any quoted content or former message
over 2 years ago in Core API 0 Backlog

Plugin for Fourthwall

Plugin for e-commerce and membership platform Fourthwall
over 2 years ago in Developer Platform / Plugins 0 Backlog

Autotask integration

While in Front, we would like to be able to click a button to have Front search the Autotask system to find the ticket created so we can put time in against the ticket. It would be great if Front actually pulled up the ticket in Front or as a star...
over 2 years ago in New integration requests 0 Backlog

Improve daypicker in Todoist integratino

Use the standard front calendar in the todoist integration (under "Due Date").The calendar in the Todoist integration starts with sunday (not monday) and when I open it, it has no date selected. In the front calendar there is the date of today sel...
over 2 years ago in Existing integrations 0 Backlog

Raiser's Edge integration

https://kb.blackbaud.com/knowledgebase/articles/Article/75244
over 2 years ago in New integration requests 0 Backlog