Skip to Main Content
ADD A NEW IDEA

Developer Platform

Showing 336 of 1504

Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...
11 months ago in Core Product Experience / Links 0 Backlog

Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments
2 months ago in Core API / Knowledge Base 0 Backlog

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.
about 3 years ago in New integration requests 1 Backlog

Integration Request

Linnworks - https://www.linnworks.com/ E-Commerce company who need integrations with E-commerce softwares (Amazon + Ebay + Others). Operate these integrations through Linnworks.
23 days ago in New integration requests 0

WhatsApp Group Chat

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.
8 months ago in Existing integrations 1 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
3 months ago in Existing integrations 0 Backlog

Improving the Hubspot plugin

Better email logging: e.g. being able to search for the company and deal that a contact might be associated with and then log the email to those specific records. Allow admins to customize display fields for all teammates Associate newly created d...
over 1 year ago in Developer Platform 3 Backlog

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
2 months ago in Channel API / Core API 0 Backlog

Google directory sync

Sync external contacts from Google Contacts into Front
about 3 years ago in Developer Platform 0 Backlog

A Knowledge Base SDK / search API on Knowledge Base

There's no Knowledge Base SDK, and some customers want to have the ability to have a kb article search in their own application too; index their content in their own app, including Front Knowledge Base articles. In order to do this, there needs to...
2 months ago in Developer Platform / Knowledge Base 0 Backlog