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Add an 'is_archived' flag to the tag API response
As per the title suggests, currently there is no way to tell if a tag returned by the 'List tags' endpoint is archived or not (please correct me if Im wrong). As Im trying to automate the process of tagging email, I recently ran into an issue wher...
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Plugin SDK — ability to list all messages in a conversation
Currently, the listMessages method in the Plugin SDK only lists the messages visible to the user, rather than all messages in a conversation.Although there is a workaround to use the Core API to list messages in the conversation instead, this is n...
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Update Message ID in Plugin SDK context when user selects messages
When the user clicks on different conversations, the context object gets updated and the conversation id gets updated. Currently, if the user clicks on a given message within a conversation, the context object does not get updated. The idea is to ...
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Fetch Google location (and other values) from Google Business Messages payload
Having the Google Business Messages integration is a great feature. However, with more than 200 Business profile locations on Google connected to the same agent, it's difficult to get an overview of what location customers started the Business Mes...
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