Developer Platform

On top of responding to messages on GMB, the Google Business feature should explore adding reviews and Q&As as channels. The ability for our team to respond directly to all correspondences from Google users in one place would be invaluable.

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.

It would be nice to have the ability to reply to a specific message so that your recipient knows exactly which message you are referring too (like Front comments for instance). This would be helpful for non-email channels like Front Chat, social m...

For every account, we would like to be able to upload a file (excel or one note) containing our customer profile details.

Feature to submit incident or service request ticket into ManageEngine Service Desk Plus Cloud (ondemand).

Per this answer the only way to retrieve all of the recipients of a conversation is to iterate through all messages in the conversation and manually pull out - and de-duplicate - the recipients from each message. This is both unnecessarily complic...

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.