Developer Platform

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Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...

5 months ago in Core Product Experience / Developer Platform 0 Backlog

24 VOTE

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)

9 months ago in New integration requests 0 Backlog

13 VOTE

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA

5 months ago in Developer Platform 0 Backlog

7 VOTE

New custom field type: Link

Add a new custom field type: Link. It is a clickable text with a URL. Customers using dynamic objects asked for it and it can also be used for other objects like contacts and accounts.

3 months ago in Dynamic objects 1

9 VOTE

Integration with Microsoft OneNote

An integration with OneNote would be really useful Within Outlook, users can just click a button and their email details, including files, can be sent to OneNote, to collect both the email info and meeting notes, and things unrelated to email into...

4 months ago in New integration requests 0 Backlog

32 VOTE

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.

over 1 year ago in New integration requests 0 Backlog

7 VOTE

Front Chat SDK as NPM package

As a developer, I recently ran into some issues implementing Front Chat with verified identity on my site. It would be super helpful to have a Front Chat NPM package with TypeScript definitions; this may help prevent other developers from trying t...

4 months ago in Dev Relations / Front Chat 0 Backlog

18 VOTE

Restricting Context Links by Workspace

Context links today apply across every workspace/ department. Other depts e-mails are sorted differently and read in a different way and the link being applied universally is not ideal. Would like the ability to modify context links to have a more...

11 months ago in Core Product Experience / Links 0 Backlog

56 VOTE

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.

about 3 years ago in New integration requests 1 Backlog

3 VOTE

Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments

2 months ago in Core API / Knowledge Base 0 Backlog

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