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Freshservice IT Service Management Integration

Feature to submit Freshservice incident or service request ticket. Ticket details are synched back to Front for traceability
about 2 months ago in New integration requests 0 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
about 2 months ago in Existing integrations 0 Backlog

Add an integration with Harvest (getharvest.com)

Add an integration with the Harvest time tracking/invoicing SaaS.
about 2 months ago in New integration requests 0 Backlog

Core API: Delete Channel endpoint

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
about 2 months ago in Core API 0 Will not do

Highway Custom Plug In

Clients want to flag certain emails in Highway through a plug-in in Front. This is a similar feature in outlook. This is typically a security risk/requirement that logistics customers may have.
2 months ago in New integration requests 0 Backlog

Sentry Integration

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.
2 months ago in New integration requests 0 Backlog

Front Chat SDK as NPM package

As a developer, I recently ran into some issues implementing Front Chat with verified identity on my site. It would be super helpful to have a Front Chat NPM package with TypeScript definitions; this may help prevent other developers from trying t...
2 months ago in Dev Relations / Front Chat 0 Backlog

Integration with Bigcommerce

Hi there, I was advised to reach out here to request that Front be integrated with Bigcommerce. Bigcommerce is like shopify in many regards and we would appreciate the chance to use Front with it.
2 months ago in New integration requests 0 Backlog

Read Receipts and Unsending for Instagram

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...
2 months ago in Existing integrations 0 Backlog

Merge Dialpad SMS conversations into Dialpad voice conversations with same contact

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
3 months ago in Core Product Experience / Existing integrations 0 Backlog