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Integrate Booking.com direct messages into Front

No description provided
10 months ago in New integration requests 0 Backlog

Integration with Atriis, Aimendo (Travel Specific)

https://www.atriis.com/ https://tmc2staging.portal.azure-api.net/signup https://aimendo.com/bot_squad Aimendo would work in integration with a tool like Atriis so that: Email comes in from client saying “ I need to travel out on the 18th March to ...
10 months ago in New integration requests 0 Backlog

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.
over 1 year ago in Developer Platform 0 Backlog

Updating metadata in context links

Currently, the metadata for a context link is only updated when it is created ("encountered in a message or comment"). This means that dynamic data like order status, shipping ETAs, shipping status etc is likely to be out-dated and wrong. Having t...
over 1 year ago in Developer Platform 0 Backlog

Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
over 1 year ago in New integration requests 0 Backlog

Mention or tag users in social media posts

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...
10 months ago in Existing integrations 0 Backlog

Dialpad SMS - Send text message to multiple clients

This feature is available with twilio SMS, but it would be very useful to send the same text message to many clients and have each one sent separately in a different conversation. Similar to the way sequences work, but with text. We run a service ...
over 1 year ago in Developer Platform 0 Backlog

Allow Slack channels to be named during channel setup

This is about an update you made to the Front integration, and more precisely, about the Slack integration to Front. We are spending so much time and steps now. It's very inconvenient as we use the integration a lot for our clients' channel. Befor...
over 1 year ago in Admin Experience / Existing integrations 2 Backlog

Talkdesk Integration - Add Answering Agent to Call Logging

As of now the data we're bringing in from Talkdesk isn't extremely useful to our customers as it does not specify who may have answered the phone. Other telephony integrations we have expose this information so our customers can create rules to ro...
over 1 year ago in Existing integrations 0 Backlog

Mastodon channel support

No description provided
almost 2 years ago in New integration requests 0 Backlog