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Hide custom apps from users

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).
about 1 year ago in Developer Platform 0 Backlog

Slack plugin to support private workspaces

Add a Front widget to private Slack channels to allow Front to see content and users in private channels
about 1 year ago in Existing integrations 0 Backlog

Allow user to customize what messages are logged to Salesforce

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.
about 1 year ago in Existing integrations 1 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
over 1 year ago in Core API 0 Backlog

Ability to update external ID on an Account

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
5 months ago in Accounts Manager / Core API 1 Backlog

Enforce SFDC picklist dependencies

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.
about 1 year ago in Existing integrations 0 Backlog

Thread Dialpad SMS & Phone Calls from same Contacts

No description provided
about 1 year ago in Existing integrations 0 Backlog

Publish seen receipt data to application webhooks

It fullfills a business requrement need of our prodct that we would like to not have to use a competitor for.
10 months ago in Developer Platform 0 Backlog

Live Chat, partner/custom channels: Ability to reply to message

It would be nice to have the ability to reply to a specific message so that your recipient knows exactly which message you are referring too (like Front comments for instance). This would be helpful for non-email channels like Front Chat, social m...
about 1 year ago in Channel API / Live Chat / Other channels 0 Backlog

Trigger dynamic object creation when conversation title is changed

Would love to have dynamic objects triggered when I edit a conversation title and add a dynamic object pattern
10 months ago in Dynamic objects 5 Backlog