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Ability to update external ID on an Account

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
over 1 year ago in Accounts Manager / Core API 1 Backlog

Shortcut integration

https://shortcut.com
over 4 years ago in New integration requests 1 Backlog

Application Webhooks Private Inbox Scope

Right now application webhooks are restricted to the shared inbox scope. It would be nice if the scope could be extended to include private inboxes.
6 months ago in Developer Platform 0 Backlog

Shopify - edit fields within the integration

The abiliity to update fields in the Shopify integration without the need to swtich to the Shopify interface.
over 1 year ago in Existing integrations 1 Backlog

Add an integration with GitHub, particularly for the Knowledge base.

This would allow multiple people to collaborate on the Knowledge base via push and pull requests. It would also allow us to replace our very expensive Gitbooks subscription and keep everything within Front.
about 2 years ago in Developer Platform / Knowledge Base 0 Backlog

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
over 1 year ago in Channel API / Core API 0 Backlog

A Knowledge Base SDK / search API on Knowledge Base

There's no Knowledge Base SDK, and some customers want to have the ability to have a kb article search in their own application too; index their content in their own app, including Front Knowledge Base articles. In order to do this, there needs to...
over 1 year ago in Developer Platform / Knowledge Base 0 Backlog

Asana Integration Option to Suppress Reopen on Task Completion

For some workflows, it is more desirable to keep conversations closed after task completion.
about 2 years ago in Existing integrations 0 Backlog

Application Object Automatically Refresh Token

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...
about 1 year ago in Dynamic objects 0 Backlog

Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...
over 2 years ago in Existing integrations / Workflows 2 Backlog