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Conversation/inbox permissions
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Showing 4
2
VOTE
12
VOTE
Restrict conversation actions for a specific inbox i.e. View-only inbox access
Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...
7
VOTE
3
VOTE
Users can archive conversations in their inbox don't have the archive permission
Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...