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Delete option for extra addresses on Contact panel should be in a different location

Currently the primary email for a contact has copy For each additional after it, hovering shows delete where copy is for the primary We should reorient the options in the contact details to each entry is mirrored across all for the layout
2 days ago in Contacts Manager 0 Backlog

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed
2 days ago in Core API 0 Backlog

Allow disabling calendar notifications

This idea is related to https://front.ideas.aha.io/ideas/PRD-I-4204 from a technical perspective, but would solve a different 'problem'. I don't use Front's calendar. We have the - very cool - Notifications section in our profile to control the no...
2 days ago in Schedule - manage your calendar 0 Backlog

Ability to have the Private Inbox Tag Removed from Discussions

To help with organization, it would be nice to have discussions allow a more permanent removal of the private inbox tag when moving the discussion to a another tag. This can help it remain with the tag, as it currently reopens to the Inbox.
3 days ago in Internal discussions 0 Backlog

Gate knowledge base visibility by internal teammate groups

The ability to restrict access to view KB content by certain teams or user groups in Front.
3 days ago in Knowledge Base 0 Backlog

Option for imported Tags to be private

When we first began with Front all of our Outlook folders from all of our employees became Tags. As a result we had over 100 different Tags. All of those imported Tags were available/visible to all of our employees. It would be better if we could ...
3 days ago in Email channels / Tags 0 Backlog

Make private archive action visible on activity timeline

No description provided
3 days ago in Triage - get to inbox 0 0 Backlog

Ability to add the same article to different categories in Front KB

Today, you can only add an article to a single category. This request would allow us to add the same article in various different categories in case it is relevant to multiple themes.
3 days ago in Knowledge Base 0 Backlog

Ability to recognize out of date KB articles and set expiration

The ability for KB to recognize when an article has been unused for a certain period of time. Also, the ability to set an "Expiration" time on articles, so after that period of time, the admin will get a notification to modify the article
3 days ago in Knowledge Base 0 Backlog

Knowledge base article export

Ability to export knowledge base articles
3 days ago in Knowledge Base 0 Backlog