Compliance & security

Problem Organizations that work with government agencies or security-sensitive partners receive S/MIME encrypted emails (.p7m files) that cannot be viewed or actioned within Front. Teammates must switch to Outlook to handle these messages. Request...

Problem Front may display only sender names without email addresses, making it harder to identify phishing attempts where display names are spoofed. Request Provide a setting to always display the full email address alongside the sender name, so t...

Problem Front does not integrate with Virtru, so teams in regulated industries cannot send encrypted emails from the platform. Request Add a Virtru integration to enable end-to-end email encryption directly from Front.

Problem There is no dedicated log for security-related events such as user logins, logouts, MFA successes and failures, or IP addresses. Security activity is not systematically tracked, limiting admin visibility into authentication and access patt...

Problem Audit logs are only accessible within Front's UI, with no way to programmatically export or stream them to external monitoring and SIEM platforms. Request Provide API endpoints and/or webhook notifications for audit log events, so organiza...

Problem GDPR data export requests must be handled through Front Support, creating delays and back-and-forth communication. Request Provide a self-service option in the app for admins to initiate and download GDPR data exports without needing to co...

Problem Front provides no visibility into email deliverability metrics, leaving teams unable to detect bounces, spam placement, or sender reputation issues. Request Provide a deliverability dashboard covering send/delivery/bounce rates, authentica...

Problem There's no alert when sending messages to external email addresses, creating a risk of accidentally sharing sensitive information with people outside the organization. Request Display a warning banner when composing a message to external e...

Problem Front does not support BIMI (Brand Indicators for Message Identification), so verified sender logos are not displayed alongside incoming emails. Request Add BIMI support so that authenticated sender brand logos appear in conversations, hel...

Problem Front does not support Microsoft 365 sensitivity labels (Purview), so teams cannot set, view, or change labels that enforce encryption and watermarking protections on emails. Request Add support for viewing and applying M365 sensitivity la...