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Admin Experience

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Automatically Set Teammates Sidebar to expose Inboxes with Access

No description provided
1 day ago in Admin Experience 0

Optionally invite teammates silently

Make sure admins can set up their instance properly, including teammate configuration, before sending out invitation notification.
5 days ago in Teammate invitation 0 Backlog

Teammate event auditing

As an IT admin, I would like to monitor changes to Workspaces + Teammates in Front for IT security and observability purposes. Specifically, I would like the option to subscribe to a Webhook feed or poll a GET /audit API endpoint to fetch the foll...

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
11 days ago in Bulk updates 0 Backlog

Allow creation of empty teammate groups

Allowing admins to create empty teammate groups so they can better plan and organize groups. Sometimes teams will want to create groups before adding teammates and currently this is not possible as you cannot create an empty group.
16 days ago in Teammate Groups 0 Backlog

Conversation custom fields in Analytics

Ability to filter in analytics by conversation custom field (similarly to tags)

Conversation custom fields in Views

Add conversation custom fields as a filter in saved views. Today we have only 2 view filters (assignee and tags).
about 1 month ago in Custom fields / Views 0 Backlog

Ability to Hide Team Members from Other Teams

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
2 months ago in Workspaces 0 Backlog

Allow company branding to replace loading screens and placeholders

Front has jokes and graphics on loading pages and empty panes. It would be really nice to be able to disable or rebrand the messages and images for the company.
2 months ago in Admin Experience 0 Backlog

Ability to generate contact lists dynamically based on custom fields

Instead of having static contact lists, they should be dynamically updated based on contact lists. This will ensure that the right people are getting emailed every time without having to remember to manually update organizational changes. For exam...
3 months ago in Contacts / Custom fields 0 Backlog