Admin Experience

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Message templates - variable in Subject field

Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.

24 days ago in Admin Experience / Message templates 0 Backlog

2 VOTE

View login attempt logs as admin

As an admin, I would like to see an audit log of all successful and failed login attempts to our Front account

about 1 month ago in Login and SSO settings 0 Backlog

2 VOTE

Enforce regular password reset

As an admin, I would like to set a policy to force my teammates to reset their Front login password on a regular basis

about 1 month ago in Login and SSO settings 0 Backlog

1 VOTE

Better handling of large spam mailboxes

Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...

about 1 month ago in Bulk updates / Email channels 0 Backlog

21 VOTE

Assign Due Dates to Conversations

It would be great if a teammate could assign a Due Date for when a reply needs to go out for a specific conversation. We could tie in the Due Date with existing SLA rules, or issues notifications if the Due Date passes without a response from the ...

2 months ago in Admin Experience / Custom fields 0 Backlog

1 VOTE

Export inboxes to CSV

Provide an overview off all inboxes when doing housekeeping and auditing. This could be a global export and/or per-Workspace.