My ideas: Admin Experience

Current audit log only covers classic rules, but does not cover changes to branching rules.

Since merging of Topics can't be undone, it would be good to be able to restrict who can do this through a permission setting.

If a teammate is invited without specifying a workspace to add the teammate to (generally via SCIM), Front will add them to the "default" workspace, which is the workspace with the lowest ID. This can lead to teammates being added to a workspace t...

Long threads get refreshed and can’t find the old chat and plan. Especially if it something that is more complex and that might take a while to actually execute the plan.

Separate inbox management permissions so that a non-admin has permissions to manage shared inbox access without also having the permissions delete, create, or edit the inbox properties. We must be able to do this outside of teammate group manageme...

Currently, Company admins experience the following two issues when creating and editing Workspace Views: Company Admins must also have Workspace Admin access to create views Company Admins must have direct access to each inbox relevant for a v...

Being able to delegate an inbox to teammates via mobile phone in case we don't have access to the desktop.

Ability to view the inbox and settings side by side

User activity should be visible to admins (Log on/Log off times, changes from Available to Busy).

Only allow owners of the Private Inbox to share the conversation link for conversations in a private inbox