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Ability to merge discussions

Suggestion to be able to merge discussions, like how you can merge emails in Front today
about 1 month ago in Merge / privacy leaks / threading 0 Backlog

Ability to sync all messages to sender/recipient similar to Twilio/SMS channels

When you hit compose and create a new message it would be preferred if a setting existed that would automatically thread message to an existing thread if the sender/recipient is the same. Currently Front will always create a new conversation when ...
about 2 months ago in Composer / Merge / privacy leaks / threading 0 Backlog

Increase the Merge conversation message limit - 100 is too low

Merging conversations is my favorite Front feature and we use it extensively. We've recently come up against the 100 message limit (15 people on an email chain and 4 support engineers can hit 100 messages VERY quickly). 100 Message merge limit has...
2 months ago in Merge / privacy leaks / threading 0 Backlog