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Collaborate - work together seamlessly

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Ability to hide all comments from a conversation

Ability to toggle a view so that you can only see the email messages and not the internal comments.
15 days ago in Comments / @ mentions 0 Backlog

Excel file preview instead of download

Sometimes we only need to view details thus having a preview option like Outlook has will help lessen the auto-downloading of excel files.
about 1 month ago in Collaborate - work together seamlessly 0 Backlog

Searching for assignee displays matches in order of most commonly assigned to or displays matches in the current team inbox, as opposed to alphabetically

To make manual assignments faster/more accurate (especially to teammates with common names), it would be helpful if when I type a name into the assign box (like "Nick") the "Nicks" who populate show up in order of who you assign to most or who is ...
about 2 months ago in Collaborate - work together seamlessly 0 Backlog

Delegate all inboxes but not private discussions

At the moment you cannot delegate all inboxes of a member of staff without showing all their private discussions. But if you turn off delegation and select their inbox, you can then no longer see assigned emails etc.
about 2 months ago in Delegated inboxes 0 Backlog

Provide option to "Keep participants" when a conversation is moved to a new inbox manually

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...

Ability to remove shared drafts from my view

No description provided
8 months ago in Shared drafts 0 Backlog

Ability to create rules for an inbox delegated to me

Currently, you cannot create rules on a delegated inbox if not an admin. This is because the conversations live in a namespace you do not own.
about 2 years ago in Delegated inboxes 0 Backlog
112 VOTE

Ability to @mention a team

This will allow users to @ mention an entire group/team in a comment to notify all individuals at once.
about 2 years ago in Comments / @ mentions 2 Backlog