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Remove Inbox limit for personal/shared Views (50 inboxes)
We connect Front to a bunch of Slack channels, an individual channel for every big client. There is a separate inbox for each channel, so far so good. Now, we use "Unassigned" view to see tickets that have "Unassigned" tag, as well as other view t...
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Ability to group notifications when receiving multiple emails/assignments at once
When things are assigned to me in bulk all at once rather than getting 1 notification about it I will get individual notifications for each one. This is problematic when I get 20+ all at once. Would be great to have an option to group notification...
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Ability to make an email visible in multiple inboxes
Let's say a question is relevant to several teams. Instead of individually tagging the team members in the email or forwarding the email, is there a way to make the email visible in multiple inboxes simultaneously? It would be great if we could ha...
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Dedupe rule notifications when inbox is delegated
I am receiving multiple notifications to my phone when rules are triggered as a delegate of another account. The same notification, 2x. Just because I'm a delegate of another account or accounts shouldn't mean I need to receive a duplicate notific...
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Customize location of the conversation list and conversation view
the default (and only) option is to have the list of conversations on the left and the preview on the right. Although you can change the size of the columns, this is not as useful as being able to have a full-width preview all the time without hid...
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