A lot of teams have a workflow where they snooze a conversation and continue to comment on it. It can be frustrating for them to always have to click Snooze again when it was internal comments that broke the snooze rather than a message from the c...
When I @mention someone in an email, I would like the user's contact to be automatically added as a recipient or at least given the option to tag them in the body to make specific call outs.
Hello Can we extend the vacation responder so you can set one responder for internal and another for external. We often need to provide different responses to the inside and outside of the organisation.
Custom message order so that the most recent email in a conversation thread is shown at the top
Ability to change the order in which new messages are displayed in a thread. Today, the oldest message is at the top, and the most recent is at the bottom.