ADD A NEW IDEA

Developer Platform

Showing 336

Allow developers to create new "Send to <integration>" rule actions

As a developer, I would like to create a "Send to <my-integration>" rule action. Today it's possible to create an Application Webhook to subscribe to all events in an account of a given type (this is great for use cases like logging metrics ...
15 days ago in Developer Platform / Partner Integrations 1

Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )
22 days ago in Core API 0

Salesforce Plugin: Support "Log as email"

Right now the native Salesforce sidebar plugin supports a "Create Task" feature. It would be helpful to also include a "Log Message as Email" feature to allow my team to log specific messages to Salesforce as Emails via the plugin (rather than as ...
9 days ago in Existing integrations 0
190 VOTE

Microsoft Teams integration

Send and receive messages to/from Microsoft Teams directly inside Front.
over 2 years ago in New integration requests 1 Backlog

API Request log dashboard

As a developer, sometimes it's hard to determine why my API requests are failing, and I need to reach out to the support team for assistance with my API usage. It would be super helpful to see logs of all API requests issued via my account in a da...
23 days ago in Channel API / Core API / Dev Relations 0

Ability to log email to multiple Salesforce contacts at same time

The Front Salesforce plugin is great for logging emails to SFDC on an ad-hoc basis! However, if you have multiple SFDC contacts on an email, you have to log the email to each of their SFDC profiles individually. It would be an amazing time-saver i...
5 months ago in Developer Platform / Plugins 0 Backlog

Increase the limit of custom fields

Custom fields are currently limited to just 50. We would like to increase this to store additional customer data to trigger workflows and surface relevant context to our team
9 months ago in Contacts / Custom fields / Developer Platform 0 Backlog

Delete message API Endpoint

Today, we can delete messages manually from the interface. Customers needs to be able to hide/delete automated replies by API, such as: Replies sent by the API (Reply to conversation endpoint) OOO auto replies Such replies are pretty dense in the ...
about 2 months ago in Core API 0

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
about 1 year ago in New integration requests / Plugins 0 Backlog

Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
5 months ago in Core Product Experience / Developer Platform 0 Backlog