Skip to Main Content
ADD A NEW IDEA

Developer Platform

Showing 313 of 1431

Show message sent failures in Dialpad channel

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.
3 days ago in Existing integrations / SMS 0 Backlog

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
9 days ago in Channel API / Core API 0

New custom field type: Link

Add a new custom field type: Link. It is a clickable text with a URL. Customers using dynamic objects asked for it and it can also be used for other objects like contacts and accounts.
21 days ago in Dynamic objects 1

Core API: Delete Channel endpoint

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
about 1 month ago in Core API 0

Front Chat SDK as NPM package

As a developer, I recently ran into some issues implementing Front Chat with verified identity on my site. It would be super helpful to have a Front Chat NPM package with TypeScript definitions; this may help prevent other developers from trying t...
about 1 month ago in Dev Relations / Front Chat 0 Backlog

Integration with Bigcommerce

Hi there, I was advised to reach out here to request that Front be integrated with Bigcommerce. Bigcommerce is like shopify in many regards and we would appreciate the chance to use Front with it.
about 2 months ago in New integration requests 0 Backlog

Read Receipts and Unsending for Instagram

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...
about 2 months ago in Existing integrations 0 Backlog

Merge Dialpad SMS conversations into Dialpad voice conversations with same contact

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
about 2 months ago in Core Product Experience / Existing integrations 0 Backlog

Order Hubspot Deals from newest to oldest

Currently the Hubspot<>Front pluggin orders deals from oldest-newest. For customers that have been with us awhile or frequent customers, we have to scroll a very long time to get to the deals that matter. This creates a pain point in our wor...
about 2 months ago in Existing integrations 0 Backlog

Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
about 2 months ago in Dynamic objects 0 Backlog