Define default channel for import message endpoint
Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
Some suggestions to make the Front KB look a little bit more modern and sleek: custom icons in the category card would be nice wider layout of the content area option to show/hide footer More styling possibilities for articles Improved header layo...
List KB redirects in order of most recently updated
Current list of Redirects lists the redirects in a really strange order, it makes them hard to find. Please list them in order of most recently updated/created
Better search/filter/organization for Knowledge Base redirects
Would be helpful to be able to search redirects by the original or new destination slug to better understand what redirects exist. Better organization and filtering for different views.
External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.