Skip to Main Content
Log in / Sign up
Please enter your email address
ADD A NEW IDEA
FILTER BY CATEGORY
Activation
2
Admin Experience
148
Compliance & security
9
Data retention
3
e-discovery
0
Custom fields
15
Object/resource management
27
Admin audit trail
1
Bulk updates
5
Default channel management
4
Manage conversation content
1
Resource access settings
2
Resource management permissions
3
Signature management
5
Permissions
15
Conversation/inbox permissions
3
Increase granularity of admin permissions
6
Settings (User Mgmt & Compliance)
8
Login and SSO settings
7
Make settings more granular
0
Restrictions
1
Teammate Groups
7
Teammate management
13
Admins can control more teammate settings
4
Admins can lock teammate-level settings
3
Teammate invitation
1
Workspaces
7
AI
185
AI angel (QA before sending)
4
AI answer
10
AI answer for chat
9
AI answer for KB (Ask your KB)
1
AI compose
14
AI data extraction
2
AI extensibility
3
AI insights
2
AI knowledge
3
AI language
5
AI message translation
1
AI runbooks
1
AI settings
2
AI similar conversations
8
AI suggested replies (auto draft)
13
AI summary
11
AI Synopsis
0
AI tagging
19
AI tracking
2
Backoffice
2
Billing
1
Client Platform
99
App performance
1
Feature team enablement
0
Keyboard shortcuts
25
Native features
55
All platforms
3
Desktop
13
Mobile
29
Contacts
83
Accessing / Organizing Data
23
Accounts Manager
9
Contacts Manager
6
Export
3
User Prompts
0
Contact data model
3
Contacts P4 Plugins
3
Onboarding data
0
Other (Contacts)
4
Core Product Experience
669
Collaborate - work together seamlessly
55
Access - what's accessible or visible to whom in P3
3
Comments / @ mentions
15
Delegated inboxes
5
Merge / privacy leaks / threading
10
Shared drafts
5
Compose - write efficiently with quality
163
Attachments
18
Composer
54
Internal discussions
12
Message headers / metadata
5
Message templates
28
Signatures
17
Navigate - find your work
35
Linked conversations
4
Notifications
12
P0 navigation - app switcher
0
P1 navigation - left pane
14
Other (CPX)
28
Printing
7
Vacation responders
10
Schedule - manage your calendar
120
Attendee management
5
Cal Collaboration
5
Cal/scheduling efficiency
9
Calendar - other
11
Calendar View
32
Create New Event
7
Event notifications
5
Managing/Updating Events
11
RSVPs
0
Scheduling Links
21
Settings
2
Ticketing
1
Triage - get to inbox 0
90
Assigning
6
Mute / subscribe
2
P2 display - conversation list
9
P3 display
20
Snooze
15
Tags
12
Developer Platform
372
Channel API
5
Core API
45
Resources
3
Dev Relations
2
Dynamic objects
17
Links
4
Partner Integrations
218
Existing integrations
93
New integration requests
113
Plugins
11
SDK
5
Insights
85
Analytics areas
1
Front line user - analytics
0
Generic drill down (business objects)
0
Goals analytics
0
Team performance analytics
0
Workflows analytics
0
Analytics Exporting Data
6
Analytics API
2
Analytics API - exports
2
Analytics API - General behavior
0
Analytics API - New type of queries
0
Analytics API - reports
0
Analytics Export Formats
1
Analytics export UI
0
Analytics exports content
1
Analytics exports content - fields
1
Analytics exports content - events
0
Scheduled Reports
1
Scheduled report - customisation
1
Analytics Functionality
18
Analytics - Permissions
1
Analytics Alerts
0
Analytics Comparison
0
Analytics - comparison - period
0
Analytics - comparison - Teammates
0
Analytics Filters & Dates
4
Analytics - filters - Account
0
Analytics - filters - Date
0
Analytics - filters - General improvments
1
Analytics - filters - Inbox
0
Analytics - filters - New filters
1
Analytics - filters - Tag
0
Analytics - filters - Teammate
1
Analytics Guidance
0
Analytics Views (Tabs)
0
Analytics Widgets
7
Analytics - Widgets - distribution chart
0
Analytics - Widgets - general behaviour
0
Analytics - Widgets - Heatmap
1
Analytics - Widgets - scalar - main metrics
0
Analytics - Widgets - Tables
2
Analytics - Widgets - timeline
2
Conversation Stages
5
Real time Analytics
0
CSAT
21
CSAT - channels
0
CSAT - customisation
11
CSAT - Customisation - general
1
CSAT - Customisation - Stars
0
CSAT - Customisation - Survey
10
CSAT - Customisation - survey - Link
2
CSAT - Customisation - survey - scale
2
CSAT- Customisation - survey - answers
1
CSAT - Integration
0
CSAT - journey
3
CSAT - rule template
0
CSAT metrics and reporting
2
Direct connectors
0
Insights - Other
0
Insights - Systems
1
Insights - Systems - Ingest optimisation
0
Insights - Systems - Loading optimisation
0
Insights - Systems - stab
0
Insights - Systems - Storage optimisation
0
Live dashboard
2
Metrics
14
Breakdowns and totals
3
Analytics - Breakdown - Tags
2
Analytics - totals
0
Business Hours and time measure
2
OOO - Analytics
0
Timezone - Analytics
0
Metrics - misc improvements
1
Metrics by type
4
Activity analytics
0
Analytics - Channels or third parties
0
Analytics - Calls
0
Analytics - Chat
0
Analytics - Conversation origin and journey
1
Analytics - Performance
1
Analytics - Outliers
0
Analytics - Performance - Misc
0
Analytics - Times
1
Analytics - Times - max min median
0
Analytics - Volumes
0
Message template analytics
0
Outbound analytics
1
Knowledge Base
84
Live Chat
115
Chatbots
35
Front Chat
16
Search
28
API
0
Archive
0
Business objects
0
Filters
4
Filters - Query builder
0
Filters - Search hints
1
Find the result I'm looking for
2
High level problems
0
Matching
5
Navigation
0
Search administration
0
Search Results
6
Search Ranking
1
Search result previews (P2)
2
Search sorting
1
Start the search
3
Search location
3
Suggestions
1
Top Result suggestions
0
Tech - Search performance
1
Type query
0
Systems
74
Channel management
5
Counters
6
Email channels
18
Error messages
0
Filetype support
0
Import
1
Importer
0
Other (Systems)
1
Other channels
29
Facebook
1
Form
0
Google Play
0
Intercom
3
Smooch
0
SMS
2
Talkdesk
0
Twilio
7
Twitter
0
Voice
1
WhatsApp
5
Parser
1
Security
5
Threading
1
Two-way sync
4
Workflows
125
Advanced rule conditions and actions
15
Assign
4
Auto-reply
6
Notify
1
Time-based options
2
Company rules
1
Links based rules
0
Load balancing
3
Macros
5
Other (workflows)
9
Outbound/Sequences
8
Rule actions
11
"Create new conversation" actions
2
3rd party
1
Missing core rule actions
1
Rule conditions
4
Rule library
2
Rule management
4
Rule trigger
4
Scalability/Engineering
0
SLA
1
Smart rules
5
Custom fields (smart rules)
2
Teammate availability
11
Views
6
Developer Platform
Sort by:
Popular
Recent
Trending
Popular
Status:
Will not do
FILTER BY STATUS
Clear
Backlog
Planned
Will not do
Already available
Launched (hidden by default)
Showing 347
220
VOTE
Microsoft Teams integration
Send and receive messages to/from Microsoft Teams directly inside Front.
about 3 years ago
in
New integration requests
3
Backlog
60
VOTE
iMessage / Apple Business Chat Channel integration
Ability to integrate iMessage Business Chat as a channel in Front.
over 3 years ago
in
New integration requests
1
Backlog
50
VOTE
Google directory sync
Sync external contacts from Google Contacts into Front
over 3 years ago
in
Developer Platform
0
Backlog
44
VOTE
Google Chat integration
A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
over 1 year ago
in
New integration requests
/
Plugins
0
Backlog
34
VOTE
LinkedIn messages channel
No description provided
over 2 years ago
in
New integration requests
3
Backlog
32
VOTE
Microsoft To Do Integration
Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
almost 2 years ago
in
New integration requests
0
Backlog
30
VOTE
Zoom Phone channel integration
No description provided
over 3 years ago
in
New integration requests
2
Backlog
28
VOTE
Increase the limit of custom fields
Custom fields are currently limited to just 50. We would like to increase this to store additional customer data to trigger workflows and surface relevant context to our team
about 1 year ago
in
Contacts
/
Custom fields
/
Developer Platform
0
Backlog
27
VOTE
RingCentral integration
No description provided
over 3 years ago
in
New integration requests
0
Backlog
25
VOTE
AirBnB native channel
Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
about 1 year ago
in
New integration requests
0
Backlog
1
2
3
4
5
…
Next ›
Last »