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Add variables for scheduling links in signatures

We have a hacky workaround for this using Teammate custom fields, but we'd love to be able to include a user's scheduling link in a signature via a variable (perhaps this also requires a way for a user to specify a default scheduling link?)
over 2 years ago in Scheduling Links / Signatures 0 Backlog

Allow non-company admins to create and manage custom fields

Today, only a company admin has the ability to create, edit and delete custom fields. This can prevent trusted Workspace admins from setting up the Workflows they need autonomously. How could we allow more users to set up custom fields?
over 2 years ago in Custom fields / Permissions 0 Backlog
1 MERGED

Application Objects / Application Requests with Chatbot

Merged
Use case: Ask for a reference ID in the bot flow Get data automatically about that reference ID (shipments, bookings etc.) Use app object custom fields to reply automatically
about 1 year ago in Chatbots 0 Launched

More meaningful API rules endpoint results

When calling the fetch rule API endpoint, you are returned with minimal information (name and actions). It would be more ideal if there was reusable information fields such as which inbox is being impacted (inbox ID) and which tags are being appli...
over 2 years ago in Workflows 0 Backlog

Custom Variable for Template

It'd be great if we could add a blank field as a variable for the user to fill in, instead of a pre-generated field. This is something Yesware and Zendesk have
over 2 years ago in Core Product Experience 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
over 2 years ago in Contacts 0 Backlog

Custom field for image

We have more than 100 domains added and for each domain different signature, and now we have to create new signature for each domain, if we could add custom field to each mailbox we could have only one signature which would dynamically get image
over 2 years ago in Custom fields 0 Backlog

Allow for multiselect in custom field dropdown

No description provided
over 2 years ago in Contacts 0 Backlog
2 MERGED

Hubspot / Salesforce Contact List Export to include Accounts

Merged
On a weekly basis, we export our contact list from Front to import into HubSpot (outside of linking one contact at a time). I manually link up contacts to their prospective account, but I seem to be missing many that do not have a matching domain ...
over 2 years ago in Contacts / Export 0 Backlog

Custom Fields: Drop Down with Multi-Select

Add the ability to select more than one value in drop down custom field.
over 1 year ago in Custom fields 0 Backlog