All ideas

When you create a template, ability to create a rule off this template. Today you have to copy some of the template body to create a rule but it would be great if you could: Create rule If this template is used Then do X

Ability to organise rules into folders so that they are easy to find.

Description: Sometime I forget or I don't see that my search location is either on "All inbox" or "Inbox". This results in not finding the result I seek or having to many results

We ideally would like to have an option to require that a comment be left alongside the rating that is given when the CSAT Survey is used.

Ability to pin tags from the Edit flow for a tag

Allow Company Tags to be visible on some but not all Workspaces (similar to how we can have Workspace Tags visible on some but not all Inboxes). Use case is - Company Tags should be shared by some departments across company (Sales, Operations, Sup...

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...

Linnworks - https://www.linnworks.com/ E-Commerce company who need integrations with E-commerce softwares (Amazon + Ebay + Others). Operate these integrations through Linnworks.