All ideas

Showing 1683

Dynamic Objects: "Only identify text patterns in messages" Option

Include option to:"Only identify text patterns in messages" Reduces spam in comments when users do not need the context every time the ID is mentioned.

11 months ago in Dynamic objects 0 Backlog

4 VOTE

Ability to bring high priority inboxes to the top of the sidebar

Give people more flexibility to reorder inboxes to ensure high priority inboxes are not lost at the bottom of their sidebar or below the fold.

almost 2 years ago in P1 navigation - left pane 0 Backlog

8 VOTE

Disable 'Track sent emails' setting for all channels

Our "seen" tracker tell users when an email has been read by the recipient. It can be disabled for a given channel if it is regarded as too intrusive, however, this is not scalable if an admin wants to ensure it is disabled across all channels. We...

over 3 years ago in Admins can lock teammate-level settings / Compliance & security 0 Backlog

1 VOTE

Utilize Internal Knowledge Base for Suggested Replies

No description provided

6 months ago in AI 0 Backlog

2 VOTE

List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.

11 months ago in WhatsApp 0 Backlog

8 VOTE

Shortcut integration

https://shortcut.com

over 3 years ago in New integration requests 0 Backlog

1 VOTE

[context] Enable Uploading or Linking of PDFs to inform Suggested Replies

Similar to Custom GPTs by Open AI, it would be great if we could upload our product manuals, price lists, and other literature in PDF form to inform email Suggested Replies.

6 months ago in AI / AI suggested replies (auto draft) / Knowledge Base 0 Backlog

1 VOTE

Audit trail / action logbook

When using Front I would like to track my actions with an logbook. Today I unfortunately archived 1 mail to many and to search back this archived mail is quit a challenge. An logbook with all action took per user (maybe admin oversight on all user...

6 months ago in Admin Experience 0 Backlog

3 VOTE

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.

over 1 year ago in Developer Platform 0 Backlog

3 VOTE

Option to create "personal" views, only regarding conversations in "Inbox"

Hi,I would welcome a feature in which I could create views that only show conversations in my "Inbox" (messages "Assigned to me", "Shared with me", "Discussions" and personal mail). Thanks

over 1 year ago in Views 0 Backlog

Please enter your email address

FILTER BY CATEGORY