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Macros: "Move Message to New Conversation" as action

It would be nice if we had a macro option to move a conversation to a new message. Along with this option it would be super handy if we could preset the To address on the new message.
10 months ago in Macros 0 Backlog

Ability to add multiple attachments to a WhatsApp conversation

No description provided
over 1 year ago in Existing integrations 0 Backlog

Ability to trigger rules when a teammate becomes OOO

Example: WHEN "Inbox Owner" is OOO, THEN "Notify Teammate"
about 2 years ago in Workflows 1 Backlog

Rules: Condition to detect if an email was auto-generated

As an admin, I would like to create a rule that detects auto-generated emails (such as those sent via mailing lists, auto-replies, etc), and treat these message with a different priority to messages sent by humans. Ideally, I would have a rule con...
over 1 year ago in Rule conditions 0 Backlog

Copy & paste code blocks in composer with proper formatting

Ability to insert a block of code in an email body correctly either through copy pasting.
almost 3 years ago in Composer 1 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
almost 3 years ago in Scheduling Links 0 Backlog

Allow users to set primary email/phone number for contacts

When a contact has multiple emails (or phone numbers), being able to indicate the primary email/phone.
over 2 years ago in Contact data model 1 Backlog

Basic support for writing code in composer

No description provided
over 2 years ago in Composer 1 Backlog

Auto Provisioning of Office 365 Channels

I am not sure the technical feasibility of doing something like this, but I would like to be able to auto-provision new users' Office 365 channels. Currently we have an SCIM bridge to Entra which adds the team member, but the user then has to manu...
5 months ago in Admin Experience 0 Backlog

KB - Publish the same article or section across multiple knowledge bases

First of all - loving it. I'd like to be able to have a section of content shared across multiple KB's that also each have custom content. I will have about 8 distinct user groups in Front and I'd love to be able to keep the general "getting start...
over 1 year ago in Knowledge Base 0 Backlog