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Tags API: add ability to see and set 'Archived' property

1) The GET /tags list should include a flag to indicate whether a tag has been archived 2) There should be a way to archive a Tag via API

almost 2 years ago in Core API 1 Backlog

5 VOTE

MUTE & SNOOZE

There are several threads I want to review at a later time but the back and forth keeps waking the conversation up. I can MUTE a conversation, then click over to archive, and then SNOOZE it to get my desired outcome. However, a Mute and Snooze sou...

almost 2 years ago in Snooze / Triage - get to inbox 0 2 Backlog

3 VOTE

Open attachments in Google workspace

Open attachments in cloud software (ie google sheets, docs etc

about 1 year ago in Attachments 0 Backlog

5 VOTE

Salesforce integration — ability to log emails to Cases

No description provided

almost 2 years ago in Existing integrations 0 Backlog

4 VOTE

Support for 2048-bit keys for DKIM configuration

DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...

over 1 year ago in Systems 0 Backlog

5 VOTE

Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...

almost 2 years ago in Existing integrations / Workflows 2 Backlog

4 VOTE

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text

over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

9 VOTE

Setting to always show CC line when composing a message

No description provided

over 3 years ago in Message headers / metadata 0 Backlog

6 VOTE

Disable dynamic variables within composer

Remove '{{ }}' function from the composer so it can be used in the email body

about 2 years ago in Message templates 1 Backlog

3 VOTE

Dynamically Display Knowledge Base Articles based on custom fields

Once or if we support the ability gate Knowledge Base behind a login page, then the Knowledge Base could dynamically show articles based on the user's custom fields tied to their account. For example, if a school provides a Knowledge Base to paren...

about 1 year ago in Knowledge Base 0 Backlog

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